Propilot — Terms of Use

Effective Date: March 8, 2026 | Last Updated: March 8, 2026

These Terms of Use (“Terms”) constitute a legally binding agreement between you and 1576533 B.C. LTD., doing business as Propilot (“Propilot”, “we”, “us”, “our”), and govern your access to and use of the Propilot platform, including our website located at www.propilot.tech, any mobile applications, and all tools, features, functionalities, and content provided via or in connection with our services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

IMPORTANT: These Terms contain a limitation of liability (Section 12), warranty disclaimer (Section 11), and indemnification obligation (Section 13). Please read them carefully.

1. Definitions

1.1. “Adverse Action Notice” means a written notice provided to an Applicant informing them that a tenancy decision was based in whole or in part on information contained in a Screening Report, including the Applicant’s right to dispute the information with the screening provider.

1.2. “AI Features” means the artificial intelligence and machine learning capabilities of the Service, including but not limited to the AI Leasing Agent, pre-qualification scoring, tenant recommendations, lease generation, and any other automated processing features.

1.3. “AI Recommendation” means any suggestion, score, grade, summary, or output generated by the AI Features, including composite grades (A/B/C/D), qualification status, and natural-language summaries. An AI Recommendation is an informational tool to assist Landlord decision-making and is not a final tenancy decision.

1.4. “Applicable Laws” means all applicable federal, provincial, and municipal laws, regulations, and orders, including without limitation the Personal Information Protection and Electronic Documents Act (PIPEDA), the Personal Information Protection Act (BC PIPA), the Residential Tenancy Act (BC RTA), the Human Rights Code (British Columbia), and the Electronic Transactions Act (British Columbia).

1.5. “Applicant” means a prospective tenant whose personal information is submitted to or collected through the Service at the direction of a Landlord, including individuals who interact with the AI Leasing Agent. Applicants are not parties to these Terms.

1.6. “Beta Features” means any feature, tool, or functionality labeled as “beta”, “preview”, “experimental”, or similar designation.

1.7. “Confidential Information” has the meaning set out in Section 10.

1.8. “Content” means any text, images, photographs, property descriptions, or other materials uploaded or submitted to the Service by a Landlord.

1.9. “Documentation” means any user guides, FAQs, help articles, tutorials, or other instructional materials made available by Propilot in connection with the Service.

1.10. “Intellectual Property” means all intellectual property rights in the Service, the Documentation, and any technology, algorithms, models, or data provided by Propilot in connection with the foregoing.

1.11. “Landlord” or “you” means the individual or entity that creates an account on the Service to manage rental properties. This includes property owners, authorized property managers, and any person with lawful authority to manage the listed properties.

1.12. “Outcome Fee” means a per-use fee charged to the Landlord upon the occurrence of a specific event, such as the initiation of a Screening Report or the execution of a lease.

1.13. “Privacy Policy” means our privacy policy, available at www.propilot.tech, as updated from time to time, which is incorporated into these Terms by reference.

1.14. “Property” means a rental unit or units listed by a Landlord on the Service.

1.15. “Screening Report” means a consumer report produced by Certn (or another screening provider engaged by Propilot) containing credit, criminal background, identity verification, and/or other information about an Applicant, delivered to the Landlord through the Service.

1.16. “Service” means the Propilot platform, including the website, mobile applications, AI Leasing Agent, screening integration, lease generation tools, and all related features and functionalities.

1.17. “Tenant” means an Applicant who has been approved by a Landlord and has entered into a tenancy agreement for a Property.

1.18. “Third-Party Services” means services provided by third parties that are integrated with or accessed through the Service, including Certn (screening), Stripe (payments), and any e-signature, email delivery, or other service providers.

2. Account Registration and Access

2.1. Eligibility. To use the Service, you must: (a) be at least 19 years of age (the age of majority in British Columbia); (b) have the legal authority to enter into these Terms; and (c) have lawful authority to manage the Properties you list on the Service.

2.2. Account Creation. You must create an account to access the Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

2.3. Account Security. You are responsible for maintaining the confidentiality of your account credentials. You are solely responsible for all activities that occur under your account, whether or not authorized by you. You must notify us immediately at support@propilot.tech if you become aware of any unauthorized use of your account.

2.4. One Account. Each Landlord or entity may maintain only one account. We may merge or close duplicate accounts at our discretion.

2.5. Jurisdiction. The Service is currently available to Landlords managing Properties located in British Columbia, Canada. We make no representation that the Service is appropriate or available for use in other jurisdictions.

3. License Grant and Restrictions

3.1. License Grant. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during the Term, solely for the purpose of managing your rental Properties.

3.2. Restrictions. You shall not, directly or indirectly: (a) copy, modify, or create derivative works of the Service or Documentation, in whole or in part; (b) rent, lease, lend, sell, license, sublicense, assign, distribute, publish, transfer, or otherwise make available the Service or Documentation to any third party; (c) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any software component of the Service, in whole or in part; (d) remove any proprietary notices from the Service or Documentation; (e) use the Service for any purpose that violates Applicable Laws; (f) use automated scripts, bots, or scrapers to access the Service (other than the AI Features provided by Propilot); or (g) attempt to probe, test, or circumvent the security of the Service.

3.3. Updates. We may, at our discretion, update or modify the Service. We will use reasonable efforts to notify you of material changes.

3.4. Suspension. We may temporarily or permanently suspend your access to the Service if: (a) you breach these Terms; (b) your use of the Service poses a security risk to the platform or other users; (c) we are required to do so by Applicable Laws or a court order; or (d) a Third-Party Service provider suspends or terminates our access to their services.

4. Landlord Obligations and Acceptable Use

4.1. General Responsibility. You are solely responsible for all uses of the Service under your account and for all tenancy decisions you make using information obtained through the Service. Propilot provides tools to assist your decision-making; you make all final decisions regarding tenancy.

4.2. Applicant Consent. Before initiating a Screening Report for any Applicant, you represent and warrant that you have: (a) informed the Applicant that a consumer report will be obtained; (b) obtained the Applicant’s written consent as required by PIPEDA, BC PIPA, and the screening provider’s terms; and (c) used the consent mechanism provided through the Service or obtained equivalent consent independently.

4.3. Permissible Purpose. You shall use Screening Reports solely for the purpose of evaluating the Applicant’s application for the specific Property vacancy in question. You shall not retain, share, repurpose, or use Screening Reports for any other purpose.

4.4. Fair Housing and Human Rights Compliance. You shall not use the Service, AI Features, AI Recommendations, or Screening Reports to discriminate against any Applicant on the basis of any ground protected under the Human Rights Code (British Columbia), including but not limited to:

• Race, colour, or ancestry
• Place of origin
• Religion
• Marital status
• Family status
• Physical or mental disability
• Sex
• Sexual orientation
• Gender identity or expression
• Age
• Lawful source of income

You acknowledge that the AI Features are designed to exclude protected characteristics from scoring. However, you remain solely responsible for ensuring that your tenancy decisions comply with the Human Rights Code and all other Applicable Laws.

4.5. Adverse Action Notices. When you decline an Applicant based in whole or in part on information contained in a Screening Report, you are legally obligated to provide an Adverse Action Notice to the Applicant. Propilot facilitates the generation of Adverse Action Notices through the Service, but you bear sole legal responsibility for ensuring that such notices are sent and comply with Applicable Laws.

4.6. BC RTA Compliance. You are solely responsible for ensuring that your use of the Service, including lease terms, deposit amounts, notice periods, and all tenancy practices, complies with the Residential Tenancy Act (British Columbia) and its Regulations.

4.7. Property Authority. You represent and warrant that you have lawful authority to manage each Property you list on the Service, including the authority to screen Applicants, execute leases, and collect rent for such Properties.

4.8. Prohibited Uses. You shall not: (a) use the AI Leasing Agent to collect information from Applicants that is prohibited by the Human Rights Code or other Applicable Laws; (b) use Screening Reports to evaluate Applicants for purposes other than the specific tenancy in question; (c) attempt to manipulate, probe, or extract system prompts from the AI Features; (d) submit false or misleading property information; or (e) use the Service for any unlawful purpose.

4.9. Usage Limits. The free AI Leasing Agent is subject to a soft cap of 200 conversations per month per account. We reserve the right to throttle or restrict access if usage significantly exceeds this limit.

5. Fees and Payment

5.1. Free Platform Access. Access to the Service, including the AI Leasing Agent, property listing tools, and leasing pipeline dashboard, is provided at no cost. No credit card is required to create an account.

5.2. Outcome Fees. Certain actions within the Service trigger Outcome Fees, payable by you at the point of use:

Outcome Fee amounts are quoted in Canadian dollars and are subject to change with 30 days’ notice.

5.3. Payment Processing. All payments are processed by Stripe. By using the Service, you agree to Stripe’s terms of service and privacy policy. Propilot does not store your payment card information. Propilot is not liable for payment processing errors, fraud detection blocks, or payment declines by Stripe.

5.4. Non-Refundable Fees. Once a Screening Report has been initiated through the Service, the Outcome Fee is non-refundable because Propilot has incurred third-party costs with the screening provider. If a Screening Report cannot be completed due to a technical failure by the screening provider, Propilot will refund the Outcome Fee for that report.

5.5. Taxes. All Outcome Fees are exclusive of applicable taxes. You are responsible for all goods and services tax (GST), provincial sales tax (PST), harmonized sales tax (HST), and any other taxes, duties, or charges imposed by any governmental authority on amounts payable under these Terms.

5.6. Prohibition on Applicant Charges. Under British Columbia law, you must not charge Applicants for screening as a condition of applying for a tenancy. All Outcome Fees are Landlord-paid. You must not pass screening costs to Applicants, directly or indirectly.

5.7. Price Changes. We may change Outcome Fee pricing by providing you with at least 30 days’ written notice. Your continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing.

5.8. Fee Disputes. You must notify us of any fee dispute within 30 days of the transaction date by contacting support@propilot.tech. Disputes raised after 30 days will not be eligible for review.

6. Third-Party Services

6.1. Integration with Third Parties. The Service integrates with Third-Party Services to provide screening, payment processing, e-signature, and other functionality. Your use of these integrations is subject to the applicable third party’s terms and conditions.

6.2. Certn. Screening Reports are produced by Certn, a consumer reporting agency. Propilot purchases Screening Reports from Certn on your behalf; the Outcome Fee includes Propilot’s service margin and is not a direct pass-through of Certn’s charges. You acknowledge that: (a) Screening Report accuracy is Certn’s responsibility; (b) your use of Screening Reports is subject to Certn’s end-user terms; and (c) your recourse for inaccurate Screening Reports is with Certn and the applicable credit bureaus.

6.3. Stripe. Payment processing is provided by Stripe. Propilot does not process or store payment card data. Your payment relationship is governed by Stripe’s terms.

6.4. AI Infrastructure. The AI Features are powered by third-party large language model technology provided by Google (Gemini). Conversation data processed through the AI Features may be transmitted to Google’s servers for processing. Propilot maintains a data processing agreement with Google that restricts the use of your data. See our Privacy Policy for details on AI data processing.

6.5. E-Signature Provider. Lease execution features (when available) use a third-party e-signature service. Electronic signatures executed through the Service are legally binding under the Electronic Transactions Act (British Columbia).

6.6. No Liability for Third Parties. Propilot is not responsible for the availability, accuracy, reliability, or performance of any Third-Party Service. Service availability may be affected by Third-Party Service outages beyond Propilot’s control.

7. Applicant Data and Privacy

7.1. Landlord as Controller. For the purposes of PIPEDA and BC PIPA, you are the controller (or “information manager”) of Applicant personal information collected through the Service at your direction. Propilot acts as a processor of Applicant data on your behalf.

7.2. Consent Responsibility. You are responsible for ensuring that all required consents have been obtained from Applicants before their personal information is submitted to or collected through the Service. Propilot provides consent mechanisms within the screening workflow, but you bear ultimate responsibility for lawful collection.

7.3. Processing Limitations. Propilot will process Applicant data only as necessary to provide the Service and as described in our Privacy Policy. Propilot will not sell, share, or use Applicant personal information for purposes unrelated to the Service.

7.4. No AI Training on PII. Propilot will not use identifiable Applicant personal information (including Screening Reports, financial information, or identity documents) to train, fine-tune, or improve AI models without explicit, informed, opt-in consent from the relevant individuals.

7.5. Aggregated Data. Propilot may use aggregated, de-identified data derived from platform usage (such as market trends, vacancy rates, and conversion patterns) to improve the Service. Such data will not identify any individual Applicant or Landlord.

7.6. Data Breach Notification. Propilot will notify you of any data breach affecting Applicant personal information processed on your behalf, in accordance with PIPEDA’s mandatory breach reporting requirements. See our Privacy Policy for details on breach notification procedures.

7.7. Sub-Processors. Propilot engages the following sub-processors to provide the Service: Certn (screening), Stripe (payments), Google (AI infrastructure), and email delivery services. A complete list of sub-processors is maintained in our Privacy Policy. Propilot will notify you of material changes to sub-processors.

7.8. Privacy Policy. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. AI Features and Disclaimers

8.1. AI Recommendations Are Advisory. AI Recommendations, including composite grades, qualification scores, and natural-language summaries, are probabilistic suggestions generated by automated processing. They are not guarantees of Applicant quality, reliability, payment history, or tenancy outcome. You must exercise independent judgment in all tenancy decisions.

8.2. Landlord Decision Authority. You are the sole decision-maker for all tenancy matters, including Applicant approval, rejection, and lease terms. Propilot does not make tenancy decisions on your behalf. AI Recommendations are provided to inform your judgment, not to replace it.

8.3. Scoring Transparency. AI Recommendations are accompanied by the underlying data factors (such as credit score, income-to-rent ratio, criminal history flag, and eviction history flag) so that you can evaluate the recommendation independently.

8.4. Accuracy. Propilot does not warrant the accuracy, completeness, or reliability of AI Recommendations. Screening data accuracy is the responsibility of the screening provider (Certn) and the underlying data sources (credit bureaus, court records).

8.5. Algorithmic Fairness. AI systems, including Propilot’s, process patterns in data that may produce systematically different outputs for different groups. Propilot makes reasonable efforts to minimize discriminatory outputs and actively excludes protected characteristics from scoring factors. However, Propilot does not warrant that AI Features are entirely free from algorithmic bias. You must not use AI Recommendations as a proxy for protected characteristics when making tenancy decisions.

8.6. No Legal Compliance Guarantee. Propilot does not warrant that AI-generated communications, lease templates, Adverse Action Notices, or workflows comply with the Residential Tenancy Act, Human Rights Code, or other Applicable Laws as they may be amended. You are responsible for reviewing all documents and ensuring compliance with current law.

8.7. Beta Features. Features designated as “beta” or “preview” are provided “as is” with no warranty of any kind. Beta Features may be modified, suspended, or discontinued without notice. Your use of Beta Features is at your own risk.

9. Intellectual Property

9.1. Propilot IP. You acknowledge that Propilot owns all right, title, and interest, including all intellectual property rights, in and to the Service, the AI Features, the Documentation, and all technology, algorithms, models, and data provided by Propilot. Nothing in these Terms grants you any right, title, or interest in Propilot’s intellectual property except the limited license in Section 3.

9.2. Landlord Content. You retain ownership of all Content you upload to the Service. By uploading Content, you grant Propilot a limited, non-exclusive, royalty-free license to use, display, and process your Content solely for the purpose of providing the Service.

9.3. Feedback. If you provide suggestions, ideas, or feedback about the Service (“Feedback”), you grant Propilot an unrestricted, irrevocable, royalty-free license to use such Feedback for any purpose, including improving the Service.

9.4. Third-Party IP. Screening Reports are the proprietary data product of Certn. Your use of Screening Reports is subject to Certn’s terms. Propilot disclaims ownership of Screening Report content.

10. Confidentiality

10.1. Definition. “Confidential Information” means information disclosed by either party to the other that is designated as confidential or that a reasonable person would understand to be confidential, including business information, technical data, product plans, and pricing. Confidential Information does not include information that: (a) is or becomes publicly available without breach of these Terms; (b) was known to the receiving party before disclosure; (c) is rightfully received from a third party without restriction; or (d) is independently developed by the receiving party.

10.2. Obligations. Each party shall: (a) protect the other party’s Confidential Information using the same degree of care it uses to protect its own confidential information, but no less than reasonable care; and (b) not disclose the other party’s Confidential Information except to its employees and contractors who need to know it to perform obligations under these Terms.

10.3. Exceptions. A party may disclose Confidential Information to the extent required by law, court order, or regulatory authority, provided that it gives the other party reasonable advance notice (if legally permitted) and cooperates in seeking a protective order.

10.4. Duration. Confidentiality obligations survive termination of these Terms for two (2) years from the date of disclosure.

10.5. Clarification. Applicant personal information is not Propilot’s Confidential Information - it is subject to the Privacy Policy and Applicable Laws. Propilot’s AI model logic, scoring methodology, and system prompts are Propilot’s Confidential Information.

11. Warranty Disclaimer

11.1. AS IS. THE SERVICE, AI FEATURES, AI RECOMMENDATIONS, SCREENING REPORTS, AND ALL CONTENT AND DOCUMENTATION ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PROPILOT HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

11.2. No Warranty of Accuracy. Propilot does not warrant the accuracy, completeness, or currency of: (a) Screening Reports, which are sourced from Certn and underlying credit bureaus; (b) AI Recommendations, which are probabilistic outputs based on available data; or (c) AI-generated lease templates, communications, or Adverse Action Notices.

11.3. No Warranty of Outcome. Propilot does not warrant that use of the Service will: (a) result in successful tenant placements; (b) reduce vacancy days by any specific amount; (c) prevent tenant defaults, evictions, or property damage; or (d) ensure compliance with Applicable Laws.

11.4. No Warranty of Availability. Propilot does not warrant that the Service will be uninterrupted, error-free, or free of harmful code. Service availability depends in part on Third-Party Services outside Propilot’s control.

11.5. Consumer Protection. Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above disclaimers apply to the maximum extent permitted by Applicable Laws.

12. Limitation of Liability

12.1. Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL PROPILOT, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF TENANTS, PROPERTY DAMAGE CAUSED BY TENANTS, OR COSTS OF PROCURING SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

12.2. Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, PROPILOT’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL OUTCOME FEES PAID BY YOU TO PROPILOT IN THE TWELVE (12) MONTHS PRECEDING THE DATE OF THE CLAIM; OR (B) FIVE HUNDRED CANADIAN DOLLARS ($500 CAD).

12.3. Screening Report Reliance. Propilot’s liability for any claim arising from your reliance on a Screening Report is limited to the Outcome Fee paid for that specific report.

12.4. Carve-Outs. The limitations in this Section 12 do not apply to: (a) liability for death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) willful misconduct; or (d) any liability that cannot be excluded or limited under Applicable Laws.

12.5. Regulatory Claims. Nothing in this Section 12 limits the authority of any regulatory body (including the Office of the Privacy Commissioner of Canada, the BC Privacy Commissioner, or the BC Human Rights Tribunal) to investigate, order remedies, or impose penalties under Applicable Laws.

13. Indemnification

13.1. Your Indemnification. You agree to defend, indemnify, and hold harmless Propilot, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

(a) Your use of the Service; (b) Your breach of these Terms; (c) Your violation of Applicable Laws, including the Human Rights Code, BC RTA, PIPEDA, or BC PIPA; (d) Your tenancy decisions, including decisions to approve or reject Applicants; (e) Claims by Applicants arising from your use of Screening Reports, AI Recommendations, or the AI Leasing Agent; (f) Your failure to obtain required consents from Applicants before initiating screening; (g) Your failure to provide Adverse Action Notices as required by Applicable Laws; (h) Any fine, penalty, or order issued by a regulatory body as a result of your tenancy practices or data handling.

13.2. Propilot’s Indemnification. Propilot will defend, indemnify, and hold you harmless from any third-party claim that the Service (excluding Third-Party Services) infringes a Canadian intellectual property right, provided that you promptly notify Propilot of the claim, cooperate in the defense, and allow Propilot sole control of the defense and settlement.

13.3. Limitation. Propilot has no indemnification obligation for claims arising from: (a) your modification of the Service; (b) your combination of the Service with third-party products not provided by Propilot; or (c) your use of the Service in violation of these Terms.

14. Term, Suspension, and Termination

14.1. Term. These Terms commence when you create an account and continue until terminated by either party.

14.2. Termination by Landlord. You may terminate your account at any time by contacting support@propilot.tech or using the account deletion feature in the Service. Termination does not entitle you to a refund of any Outcome Fees previously paid.

14.3. Termination by Propilot. Propilot may terminate your account: (a) immediately, without notice, for material breach of Section 4 (Landlord Obligations), fraud, or illegal activity; (b) with 30 days’ written notice, for any other reason or for convenience.

14.4. Effect of Termination. Upon termination: (a) your license to use the Service is revoked; (b) Propilot will retain or delete your data in accordance with the Privacy Policy and Applicable Laws; (c) signed leases and Screening Reports previously delivered remain accessible for the statutory retention period; (d) Sections 1, 7, 8, 9, 10, 11, 12, 13, 15, 16, and 18 survive termination.

15. Electronic Communications

15.1. Consent. By creating an account, you consent to receive communications from Propilot electronically, including transactional emails, legal notices, and Service notifications. You agree that all communications provided electronically satisfy any legal requirement that such communications be in writing.

15.2. AI Communications. The AI Leasing Agent communicates with Applicants on your behalf via chat, email, or SMS. You authorize Propilot to send these communications in your name. You are responsible for reviewing and approving AI communication templates and settings.

15.3. Adverse Action Notices. Adverse Action Notices generated through the Service are delivered electronically to Applicants. Electronic delivery satisfies applicable notification requirements under the Electronic Transactions Act (British Columbia).

15.4. Withdrawal. You may withdraw consent to electronic communications by contacting support@propilot.tech, but doing so may impair the functionality of the Service.

16. Governing Law and Dispute Resolution

16.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to conflict of law provisions.

16.2. Jurisdiction. You agree to submit to the non-exclusive jurisdiction of the courts of British Columbia, located in Vancouver, British Columbia, for any dispute arising out of or in connection with these Terms.

16.3. Dispute Resolution. Before commencing any legal proceeding, the parties shall attempt to resolve the dispute as follows: (a) written notice of the dispute to the other party; (b) a 30-day period of good-faith negotiation; (c) if unresolved, non-binding mediation through a mutually agreed mediator in Vancouver, BC. Nothing in this section prevents either party from seeking injunctive relief or other equitable remedies.

16.4. Small Claims. Nothing in these Terms prevents either party from bringing a claim in the small claims court of British Columbia if the claim falls within that court’s jurisdiction.

17. Regulatory Changes

17.1. Propilot may modify these Terms to comply with changes in Applicable Laws, including amendments to PIPEDA, BC PIPA, the Residential Tenancy Act, the Human Rights Code, or new legislation affecting AI, privacy, or tenancy in Canada or British Columbia.

17.2. We will provide you with reasonable notice of material changes resulting from regulatory requirements. Your continued use of the Service after the effective date of such changes constitutes acceptance of the updated Terms.

18. General Provisions

18.1. Entire Agreement. These Terms, together with the Privacy Policy and any other documents incorporated by reference, constitute the entire agreement between you and Propilot with respect to the Service and supersede all prior understandings, agreements, and representations.

18.2. Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18.3. Waiver. No waiver of any provision of these Terms will be effective unless in writing and signed by the waiving party. No failure to exercise or delay in exercising any right under these Terms shall operate as a waiver.

18.4. Assignment. You may not assign or transfer these Terms or any rights under them without Propilot’s prior written consent. Propilot may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, with notice to you.

18.5. No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights, except that Applicants may enforce their data rights as described in the Privacy Policy and Section 7.

18.6. Force Majeure. Propilot shall not be liable for any failure or delay in performing its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, epidemics, pandemics, government orders, Third-Party Service outages, internet disruptions, or changes in Applicable Laws.

18.7. Headings. Section headings are for convenience only and have no legal effect.

18.8. Language. These Terms are drafted in English. If a translation is provided, the English version governs in the event of any conflict.

19. Contact and Notices

General inquiries and support: Email: support@propilot.tech

Legal notices: 1576533 B.C. LTD. (DBA Propilot) 1228 W Hastings St, Suite 404, Vancouver, BC V6E 4S6 Email: support@propilot.tech

Privacy inquiries: Email: info@propilot.tech

Notices to you will be sent to the email address associated with your account.